LEGAL

Licensed Dermatologist Clinic

Renovo Skin Clinic is an incorporated legal entity under Korean law and operates an international medical tourism department with the appropriate medical tourism license. We are fully insured and have a 100% safety record.

Payment Policy

Payment for all procedures must be done before treatment starts.  Renovo Skin Clinic accepts: cash, bank transfer and credit card payments. If you are visiting us from outside Korea, please ensure your credit card company knows you will use it in Korea and have the appropriate limit set to cover your procedure fees. To ensure a treatment date, you will need to pay a deposit. Otherwise, your surgery date will not be guaranteed. Consultations are provided free of charge.‍

Refund Policy

No refund will be made once the surgery has begun. Deposits paid are classified as non-refundable as those deposits are used to fix a schedule for your surgery.

 

Partial deposit refund policy:

 

3 business days notice before treatment – 90% refund

 

2 business days notice before treatment- 50% refund

 

1 business days notice before treatment – 20% refund

 

0-24 hours notice before treatment – 0% refund

All cancellations must have written notice associated with them. The amount of refund made for the deposit follows the refund policy stated above.

 

This policy is in compliance with the 2014-4 Korea Consumer Agency, legislation and under Korean Law.


Notice: To request a refund, you must  contact us within our working hours ( Mon – Fri 9-7 pm KST)
Please note that all the requests made during the weekends and Korean Holidays are not valid.


South Korea/Public holidays (2020)

 

DAY

DATE

HOLIDAY

Wednesday

Jan 01, 2020

New Year’s Day

Friday

Jan 24, 2020

Korean New Year Holiday

Monday

Jan 27, 2020

Korean New Year Holiday

Wednesday

Apr 15, 2020

2020 South Korean Legislative Election Day

Thursday

Apr 30, 2020

Buddha’s Birthday

Tuesday

May 05, 2020

Children’s Day

Friday

Jul 17, 2020

Constitution Day

Wednesday

Sep 30, 2020

Chuseok Holiday

Thursday

Oct 01, 2020

Chuseok (Harvest Festival)

Friday

Oct 02, 2020

Chuseok Holiday

Friday

Oct 09, 2020

Hangul Day

Friday

Dec 25, 2020

Christmas Day