Renovo Skin Clinic is an incorporated legal entity under Korean law and operates an international medical tourism department with the appropriate medical tourism license. We are fully insured and have a 100% safety record.
Payment for all procedures must be done before treatment starts. Renovo Skin Clinic accepts: cash, bank transfer and credit card payments. If you are visiting us from outside Korea, please ensure your credit card company knows you will use it in Korea and have the appropriate limit set to cover your procedure fees. To ensure a treatment date, you will need to pay a deposit. Otherwise, your surgery date will not be guaranteed. Consultations are provided free of charge.
No refund will be made once the surgery has begun. Deposits paid are classified as non-refundable as those deposits are used to fix a schedule for your surgery.
Partial deposit refund policy:
72+ hours notice before treatment - 90% refund
48-72 hours notice before treatment- 50% refund
24-48 hours notice before treatment - 20% refund
0-24 hours notice before treatment OR partial/full refund request after start of treatment- 0% refund
All cancellations must have a written notice associated with them. The amount of refund made for the deposit follows the refund policy stated above.
This policy is in compliance with the 2014-4 Korea Consumer Agency, legislation and under Korean Law.